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1. What is a stormwater user fee?

The stormwater user fee is a charge billed to all residents, businesses, institutions, agencies and organizations located in Norcross. The money that is collected can only be spent on stormwater management and improvements.

2. Isn't this just another tax?

No. Although the user fee is an additional cost to residents and businesses, it is not based on the ad valorem value of a property. An exemption from paying property taxes will not mean that user
fees are not charged. The user fee provides a more reliable and equitable source of funds for stormwater management services.

3. How much will I pay on my property?

Customers will pay $2.17 per 100 square feet of impervious area a year. For example, a parcel with 3,000 square feet of impervious surface would pay $65.10 per year. Approximately two-thirds of the homes in Norcross have less than 3,000 square feet of impervious surface area.

4. Whom do I call if I have additional questions?

The City of Norcross Stormwater Management Program is managed by the Public Works and Utility Department at 678-421-2069.

5. How is the impervious surface area measured?

The City is utilizing computerized maps, called Geographic Information System (GIS), as well as aerial photographs to measure the total square footage of impervious surface on a parcel.

6. How has the charge been determined?

The fee is being based on the total amount of impervious surface on a parcel. Impervious surfaces are areas that cannot absorb rainfall including rooftops, driveways, sidewalks, etc. These areas reduce the natural infiltration of stormwater, which increases runoff.