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The original item was published from 6/28/2016 3:25:00 PM to 6/28/2016 5:08:24 PM.

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City of Norcross News

Posted on: June 28, 2016

[ARCHIVED] City of Norcross Officials Seek Citizen Input


Norcross, Georgia: City officials are pleased to announce they will be conducting a comprehensive quality of life survey over the next two months.

“We’re very excited to be conducting this survey,” says Mayor Bucky Johnson. “This survey will help city staff and council identify priorities for the community and improve the quality of life in Norcross.”

For the past few weeks, Sonya Isaac, Executive Administrator, has been working with independent consultant, National Research Center, Inc. of Boulder, Colorado, to develop the survey. The instrument, known as The National Citizen Survey™, allows the City to compare results and benchmark residents’ opinions against other communities across the country. The survey will include questions about quality of life, important characteristics of community services provided by Norcross and priorities for the future. The goal of the survey is to identify key areas the City of Norcross needs to focus on improving over the course of the next five years. By utilizing a citizen survey, we hope to ensure that the goals set forth by the City Council are aligned with the needs of our citizens. The survey will be available online in English and Spanish on August 9, 2016.

Norcross Mayor and council encourage all residents to participate in this survey saying, “Norcross is a great community and the results will help to create an even better City. We encourage everyone living in Norcross to take the survey and help us chart our community’s future.”

Residents with questions about the survey may contact the City by phone at (770) 448-2122, by email at or by visiting

About The National Citizen Survey™ (The NCS™): The NCS ( was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only citizen survey endorsed by the International City/County Management Association and the National League of Cities.

About National Research Center, Inc. (NRC): NRC ( is a leader in the field of public sector research and evaluation, with clients from across the country and around the globe. The firm is comprised of a skilled team of social scientists who support cities, counties, foundations and nonprofit organizations in using research to help communities thrive. NRC pioneered the development of The National Citizen Survey™ and continues to offer a suite of products designed to enhance the public voice and aid local decision-making.

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