Open Records Requests

The Georgia Open Records Act (O.C.G.A. § 50-18-70-77) requires that all public records, except those prohibited or exempted explicitly by court order or by law, be open for personal inspection by any citizen of Georgia at a reasonable time and place.

Before submitting your request, please ensure the address you are requesting records for is inside the City Limits of Norcross

Click here to submit an Open Records Request.

For additional information and questions regarding open records, please email the City Clerk at


The Georgia Open Records Act, Code Section 50-18-71, authorizes the City of Norcross to charge a fee for the search, retrieval, monitoring, and other direct administrative costs involved with an open record request. The fee is charged per hour after the first fifteen minutes of a city employee's time expended. This fee represents the salary of the lowest-paid full-time employee who possesses the necessary skill and training to perform the request. We also charge $0.10 for each page of our records you request to have copied and may charge an additional fee for certified copies or other copies for which a fee is expressly authorized or otherwise provided for by law. There is no copy fee if you have your documents submitted to you electronically.

Document Availability

Documents must be available within a reasonable time, not exceeding three business days of receiving a request. However, if the records exist and are subject to inspection but are not available within three business days, the city estimates it will charge more than $25 to produce the records, or there are exceptions that the city relies upon. In that case, the city must send a letter within three business days from receipt of the request. The letter will state when the documents will be available, an estimate of how much production costs will be, and what exception the city relies upon, including citing the specific portions of the law.