Effective September 1, 2020, all requests for missed pick-ups, to schedule large bulk item pick-ups or cart replacements, should be made directly to Advanced Disposal at 678-495-0058. All requests for new businesses, to cancel a service, service increases or decreases, to start a new residential service, or to cancel a residential service should be made to gga@norcrossga.net or norcrossga.net/requesttracker.aspx.