As of December, all calls for Norcross Power should be directed to our new 24-hour number, 678-421-2069. After 5:00 p.m., calls will automatically transfer to Interactive Utility Communications (IUC) who are equipped to manage these calls (outages, cut-offs, interruptions of service). At 8:00 a.m., the calls will transfer back to the Public Works, Utilities & Parks Department. For power outages or other issues, please do NOT call Norcross Police, as has been the custom in the past—instead, please call the 678-421-2069 number.